1: Get the Downloader
Once your payment has been completed, you can get the Downloader from the Confirmation Page, your Account Page or the Confirmation e-mail. This installs our Downloader (DLM.exe) on your PC, simplifying the game download process.
2: Install the Downloader
Launch the Downloader by double-clicking the DLM.exe file, and follow the on-screen instructions. You will be asked to select a folder in which to download the game installer. We advise using a different folder for each downloaded game. You can then start the download by clicking the appropriate button.
3: Install your game
Once your game has been downloaded, you can install it immediately through the Downloader prompt. Should you want to install it at a later time, just go to the folder you specified earlier and double-click the game .exe file. Please note that the Downloader uninstalls itself from your computer once the download is complete.
Specific game help
- NeoPets Puzzle Adventure
- Night at the Museum: Battle of the Smithsonian
- NBA 2K10
- Need for Speed ProStreet
- Nostradamus - The Last Prophecy
- Need for Speed: Undercover
- Need for Speed SHIFT
- Napoleon: Total War
- Neverwinter Nights 2: Mask of the Betrayer
- Necrovision - The Lost Company
supportus@xfirestore.com
If you're still having trouble downloading and/or installing your game, or if you would like some additional downloads, you can contact our support team at the following e-mail address: supportus@xfirestore.com
