1: Get the Downloader
Once your payment has been completed, you can get the Downloader from the Confirmation Page, your Account Page or the Confirmation e-mail. This installs our Downloader (DLM.exe) on your PC, simplifying the game download process.
2: Install the Downloader
Launch the Downloader by double-clicking the DLM.exe file, and follow the on-screen instructions. You will be asked to select a folder in which to download the game installer. We advise using a different folder for each downloaded game. You can then start the download by clicking the appropriate button.
3: Install your game
Once your game has been downloaded, you can install it immediately through the Downloader prompt. Should you want to install it at a later time, just go to the folder you specified earlier and double-click the game .exe file. Please note that the Downloader uninstalls itself from your computer once the download is complete.
Specific game help
- Race Cars: The Extreme Rally
- Remedy
- Return to Mysterious Island
- Ride! Carnival Tycoon
- Righteous Kill
- Rise of Atlantis
- Rise of the Argonauts
- Robin Hood
- Rome Total War Gold
- Republic - The Revolution
- Runaway: A Road Adventure
- Return to Mysterious Island 2: Mina's Fate
- Robert D. Anderson And The Legacy Of Cthulhu
- Rayman Raving Rabbids™
- Resident Evil 5
- Red Faction Guerrilla
- Risen
- Raven Squad - Operation Hidden Dagger
- Rollercoaster Tycoon 3 Platinum
- Rise of Prussia
- Rig'n'Roll
- Royal Envoy
- Reign: Conflict of Nations
- Resident Evil 5 Prima eGuide
supportus@xfirestore.com
If you're still having trouble downloading and/or installing your game, or if you would like some additional downloads, you can contact our support team at the following e-mail address: supportus@xfirestore.com






