How it works
Buy Secure STEP 1 Buy Secure
Download Fast STEP 2 Download Fast
Play! STEP 3 Play!
More on how it works More on how it works


Need more help?

FAST SEARCH
Search
Help / Support

1: Get the Downloader

Once your payment has been completed, you can get the Downloader from the Confirmation Page, your Account Page or the Confirmation e-mail. This installs our Downloader (DLM.exe) on your PC, simplifying the game download process.

2: Install the Downloader

Launch the Downloader by double-clicking the DLM.exe file, and follow the on-screen instructions. You will be asked to select a folder in which to download the game installer. We advise using a different folder for each downloaded game. You can then start the download by clicking the appropriate button.

3: Install your game

Once your game has been downloaded, you can install it immediately through the Downloader prompt. Should you want to install it at a later time, just go to the folder you specified earlier and double-click the game .exe file. Please note that the Downloader uninstalls itself from your computer once the download is complete.

Specific game help

# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
  • The Sims 2: Fun with Pets Collection
  • The Arcade
  • The Chosen: Well of Souls
  • The Guild 2 - Venice
  • Thief 3 - Deadly Shadows
  • Titan Quest
  • Tomb Raider - Anniversary
  • Turning Point - Fall of Liberty
  • The Snow Queen Quest
  • Treasure Masters Inc.
  • Tomb Raider Angel of Darkness
  • TrackMania United Forever - Star Edition
  • The Longest Journey
  • Tom Clancy's HAWX
  • Trine
  • The House Of The Dead 2
  • Tom Clancy's EndWar™
  • The Secrets of Da Vinci: The Forbidden Manuscript
  • Timothy
  • The Incredible Hulk
  • The Hardy Boys: The Hidden Theft
  • Time Of Shadows
  • The Sims 2: Best of Business Collection
  • the Sims 2: Double Deluxe
  • Tropico 3
  • The Sims 2 - Teen Style Stuff
  • Tom Clancy's Splinter Cell: Double Agent
  • The Sims 2: FreeTime
  • The Sims 2:Apartment Life
  • The Sims 2: IKEA Home Stuff
  • The Sims 2: Bon Voyage
  • The Sims 3: World Adventures
  • Tropico: Reloaded
  • Tom Clancy's Rainbow Six® Vegas 2
  • Tom Clancy's Ghost Recon Advanced Warfighter 2
  • The Saboteur
  • Tycoon City: New York
  • The Three Musketeers
  • Titan Quest: Immortal Throne
  • The Sims 3
  • The Tomorrow War
  • Tom Clancy's Splinter Cell
  • The Sims 3: High End Loft
  • The Sims 3 Prima eGuide
  • The Sims 3: World Adventures Prima eGuide
  • The Club
  • The Guild 2: Platinum Edition
  • The Settlers 7: Paths to a Kingdom
  • The Settlers 7: Paths to a Kingdom - Collector Edition
  • The Path
  • Titan Quest: Gold Edition
  • Total War: Battle Pack
  • Tom Clancy's Splinter Cell: Conviction
  • Tom Clancy's Splinter Cell: Conviction Deluxe Edition
  • Tropico 3: Absolute Power
  • The Sims 3: Ambitions
  • Theatre of War 2: Kursk 1943
  • Transformers™: War for Cybertron™
  • The Settlers 7 Paths to a Kingdom™ DLC Pack 1
  • The Sims 2 Apartment Life Prima eGuide
  • The Guild 2 - Renaissance

supportus@xfirestore.com

If you're still having trouble downloading and/or installing your game, or if you would like some additional downloads, you can contact our support team at the following e-mail address: supportus@xfirestore.com

us > Language